The report evaluates 9 platforms and recognizes Infosys Finacle (EdgeVerve) as a #LEADER, giving the 'Finacle Digital Engagement Hub' a score of 5/5 in 20 evaluation criteria. an enterprise-class system of engagement, that powers insights-driven personalized customer experiences across channels, applications and devices, to help banks onboard, converse, service and sell.
Here are FOUR ways in which the Finacle Digital Engagement Hub can help you engage better! - Drive contextual experiences, robust cross-sales and nudge financial well-being, leveraging the customer-led engagement architecture
- Centralize channel rules and processes on assisted and self-service channels, through a robust channel administration
- Enable seamless cross-channel customer journeys, using the context manager
- Offer personalized channel experiences across devices and channels, aligned to customer preferences and entitlements
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